o All travelers arriving at Terminal B or C will need to call Le Limo Dispatch at 1-800-287-8970 upon arrival at the terminal CURB.

o MASSPORT at Logan has implemented a new 10 minute rule for all private transportation providers.

o Vehicles are required to check in with airport officials after the plane has reached the gate. They are then given 10 minutes to make their pick up at the terminal. If the 10 minute window expires and the driver has not acquired his/her passengers, the driver will be fined and the vehicle will have to leave the terminal to repeat the process.

o This procedure was implemented for safety reasons to ease congestion at the terminals in case emergencyvehicle need to gain access.

o This procedure is being enforced heavily by the State Police and MASSPORT officials.

For information on ground transportation and the limo pick up point, Visit: Airport Wayfinder

Terminal A- Delta, Delta Shuttle, Delta Song
Passengers will meet their drivers outside the terminal on the lower level. From the
baggage claim carousels, exit the terminal and cross over the crosswalk. All drivers will
be outside of their vehicles holding a sign with your last name/company name on it.

Terminal B-Alaska Air, America West, American, American
Eagle, ATA, US Air
Passengers will meet their drivers on the departure level (same level as the gates and
restaurants) curbside. All drivers will be outside of their vehicles holding a sign with
your last name/company name on it.

Terminal C & D-Air Canada, Air Tran, Cape Air, Continental,
Jet Blue, Midwest, United

Passengers will meet their drivers outside the terminal on the departure level (same level
as the gates and restaurants) across two crosswalks along the curb. All drivers will be
outside of their vehicles holding a sign with your last name/company name on it.

Terminal E-All International Arrivals, Northwest
Passengers will meet their drivers outside the terminal on the lower level. From the
baggage claim carousels, exit the terminal and cross over the two crosswalks. On the left
there is a small parking lot which is the designated scheduled limousine pick up area. All
drivers will be outside of their vehicles holding a sign with your last name/company
name on it.

Logan Airport has signage to instruct you on where to find your private scheduled
limousine. All licensed companies are required to check in with Massport prior to
arriving at each terminal. If you need assistance please contact our dispatch center at
1-800-287-8970 or a Massport official or State Trooper can assist you in locating the
approved staging areas. Drivers are NOT ALLOWED inside the terminals and can not
assist you with luggage until you arrive at the vehicle. Porters and Skycaps are available
at the airport to assist you. Due to security procedures, a vehicle left unattended will be
ticketed and towed. If you experience a delay in baggage or customs please call our
dispatch center at 1-800-287-8970 so that we know you are delayed.